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Support #5
openNeed Edit Access for Product Serial Numbers, Packing Info, and Inspection Calls in Order Lines
Added by Amul Munusamy 3 months ago. Updated 3 months ago.
Start date:
10/30/2025
Due date:
% Done:
0%
Estimated time:
Description
Need Edit Access for Product Serial Numbers, Packing Info, and Inspection Calls in Order Lines.
Files
| before_removing_readonly_sale_order.png (35.8 KB) before_removing_readonly_sale_order.png | Vignesh Saravanan, 10/30/2025 07:41 AM | ||
| after_removing_readonly_sale_order.png (91.5 KB) after_removing_readonly_sale_order.png | Vignesh Saravanan, 10/30/2025 07:41 AM | ||
| Gurantee Certificate - ECPL_QTN_031 - 30-10-2025-06_01_15.pdf (22.9 KB) Gurantee Certificate - ECPL_QTN_031 - 30-10-2025-06_01_15.pdf | Amul Munusamy, 10/30/2025 07:53 AM |
Updated by Amul Munusamy 3 months ago
- Assignee changed from Vignesh Saravanan to Amul Munusamy
Updated by Vignesh Saravanan 3 months ago
- Status changed from New to In Progress
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#3
Updated by Vignesh Saravanan 3 months ago · Edited
- File after_removing_readonly_sale_order.png after_removing_readonly_sale_order.png added
- File before_removing_readonly_sale_order.png before_removing_readonly_sale_order.png added
Analysis¶
A support request has been raised by the Emmess client stating that the Serial Numbers, Packing Info, and Inspection Calls pages should be editable when the sale order line is in the Confirmed state.
Menu Path: Sales --> Orders --> Emmess Orders
Solution¶
In production https://erp.emmesscontrol.in - Remove the readonly condition sale order via application.
Before removing condition From sale.order.emmess¶

After removing condition From sale.order.emmess¶

Updated by Vignesh Saravanan 3 months ago
Communication Update:¶
Communicated to the client via google meet: https://meet.google.com/ioq-zjft-mhg regarding the resolution of the issue.
Updated by Vignesh Saravanan 3 months ago
- Status changed from In Progress to Analysed
Updated by Vignesh Saravanan 3 months ago
- Status changed from Analysed to Solution Proposed
Updated by Vignesh Saravanan 3 months ago
- Status changed from Solution Proposed to Implementation In Progress
Updated by Vignesh Saravanan 3 months ago
- Status changed from Implementation In Progress to Resolved
Updated by Amul Munusamy 3 months ago · Edited
- File Gurantee Certificate - ECPL_QTN_031 - 30-10-2025-06_01_15.pdf Gurantee Certificate - ECPL_QTN_031 - 30-10-2025-06_01_15.pdf added
- Siddharth Sir requested to check the Inspection Call Report alignment.
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