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Support #5

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Need Edit Access for Product Serial Numbers, Packing Info, and Inspection Calls in Order Lines

Added by Amul Munusamy about 1 month ago. Updated about 1 month ago.

Status:
Resolved
Priority:
Normal
Assignee:
Start date:
10/30/2025
Due date:
% Done:

0%

Estimated time:

Description

Need Edit Access for Product Serial Numbers, Packing Info, and Inspection Calls in Order Lines.


Files

Actions #1

Updated by Amul Munusamy about 1 month ago

  • Assignee changed from Vignesh Saravanan to Amul Munusamy
Actions #2

Updated by Vignesh Saravanan about 1 month ago

  • Status changed from New to In Progress

Updated by Vignesh Saravanan about 1 month ago · Edited

after_removing_readonly_sale_order.png
before_removing_readonly_sale_order.png

Analysis

A support request has been raised by the Emmess client stating that the Serial Numbers, Packing Info, and Inspection Calls pages should be editable when the sale order line is in the Confirmed state.

Menu Path: Sales --> Orders --> Emmess Orders

Solution

In production https://erp.emmesscontrol.in - Remove the readonly condition sale order via application.

Before removing condition From sale.order.emmess

After removing condition From sale.order.emmess

Actions #4

Updated by Vignesh Saravanan about 1 month ago

Communication Update:

Communicated to the client via google meet: https://meet.google.com/ioq-zjft-mhg regarding the resolution of the issue.

Actions #5

Updated by Vignesh Saravanan about 1 month ago

  • Status changed from In Progress to Analysed
Actions #6

Updated by Vignesh Saravanan about 1 month ago

  • Status changed from Analysed to Solution Proposed
Actions #7

Updated by Vignesh Saravanan about 1 month ago

  • Status changed from Solution Proposed to Implementation In Progress
Actions #8

Updated by Vignesh Saravanan about 1 month ago

  • Status changed from Implementation In Progress to Resolved
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