Support #40
openPrevious Calls Qty Field Is Not Editable and Needs to Be Enabled in Product Line Inspection Calls(ECPL/QTN/2025-2026/116)
Added by Amul Munusamy 26 days ago. Updated 5 days ago.
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Description
Previous Calls Qty Field Is Not Editable and Needs to Be Enabled in Product Line Inspection Calls.

Files
| previous_calls_qty_field_not_editable.png (93.6 KB) previous_calls_qty_field_not_editable.png | Amul Munusamy, 03/17/2026 08:07 AM | ||
| previous_calls_qty_compute_field.png (81.4 KB) previous_calls_qty_compute_field.png | Amul Munusamy, 03/17/2026 12:08 PM | ||
| previous_call_qty_not_visible.png (123 KB) previous_call_qty_not_visible.png | Amul Munusamy, 03/17/2026 12:08 PM | ||
| emmess_qtn_116_previous_inspection_call_updated.png (103 KB) emmess_qtn_116_previous_inspection_call_updated.png | Amul Munusamy, 03/26/2026 07:30 AM |
Updated by Amul Munusamy 26 days ago
- File deleted (
previous_calls_qty_field_not_editable.png)
Updated by Amul Munusamy 26 days ago
Updated by Amul Munusamy 26 days ago
- Status changed from New to In Progress
Analysis¶
A support request has been raised by the Emmess user requesting that Previous Calls Qty Field Is Not Editable and Needs to Be Enabled in Product Line Inspection Calls.
Menu Path: Sales --> Orders --> Emmess Quotations
Updated by Amul Munusamy 26 days ago
- File previous_calls_qty_compute_field.png previous_calls_qty_compute_field.png added
- File previous_call_qty_not_visible.png previous_call_qty_not_visible.png added
While adding the Inspection calls line, Previous calls Qty field value was not showed in the line and report.


previous_calls_qty field is computed field and it is not editable in inspection call line.
Updated by Amul Munusamy 17 days ago
- Subject changed from Previous Calls Qty Field Is Not Editable and Needs to Be Enabled in Product Line Inspection Calls to Previous Calls Qty Field Is Not Editable and Needs to Be Enabled in Product Line Inspection Calls(ECPL/QTN/2025-2026/116)
Updated by Amul Munusamy 17 days ago
- File emmess_qtn_116_previous_inspection_call_updated.png emmess_qtn_116_previous_inspection_call_updated.png added
Solution:¶
Menu Path: Sales → Orders → Emmess Quotations
In the Product Line Inspection Calls, when entering the inspection call quantity details and then adding another inspection call quantity, the value was automatically computed and populated in the previous call’s quantity field.
Previously, the Emmess team had not entered the inspection call quantity details. Now that they have entered the details, the values are being computed correctly.

Updated by Amul Munusamy 17 days ago
- Status changed from In Progress to Resolved