Project

General

Profile

Actions
Copy link

Support #30

open

The Emmess user is unable to add inspection calls

Added by Amul Munusamy 3 days ago. Updated 1 day ago.

Status:
Resolved
Priority:
Normal
Assignee:
Amul Munusamy
Start date:
02/07/2026
Due date:
% Done:

0%

Estimated time:

Description

Required access to be provided for Emmess user to add inspection calls.

Files

Download all files
cannot_add_inspection_calls_for_emmess_user.png (90.3 KB) cannot_add_inspection_calls_for_emmess_user.png Amul Munusamy, 02/07/2026 12:24 PM
readonly_removed.png (168 KB) readonly_removed.png Amul Munusamy, 02/09/2026 06:01 AM
after_readonly_removed_inspection_call.png (86.3 KB) after_readonly_removed_inspection_call.png Amul Munusamy, 02/09/2026 06:02 AM
cannot_add_inspection_calls_for_emmess_user.png
readonly_removed.png
after_readonly_removed_inspection_call.png
Actions
Copy link
 #1

Updated by Amul Munusamy 3 days ago · Edited

Analysis:

Menu Path: Sales --> Orders --> Emmess Sales Orders

In the sales order line, the Emmess user is unable to add inspection call details.
Actions
Copy link
 #2

Updated by Amul Munusamy 1 day ago

  • Status changed from New to In Progress
Actions
Copy link Download all files
 #3

Updated by Amul Munusamy 1 day ago · Edited

readonly_removed.png
after_readonly_removed_inspection_call.png

Solution:

  • Issue discussed with Vignesh
  • In the sale order line form view, removed readonly="state != 'draft_sale' or locked" , and added the inspection call details.

Removed readonly:

After Changes:

Actions
Copy link
 #4

Updated by Amul Munusamy 1 day ago

Communication Update:

The issue was resolved and communicated to the Emmess team via a phone call.

Actions
Copy link
 #5

Updated by Amul Munusamy 1 day ago

  • Status changed from In Progress to Resolved
Actions
Copy link

Also available in: Atom PDF