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Support #22

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Request for Unit of Measures changed in product

Added by Amul Munusamy 16 days ago. Updated 16 days ago.

Status:
Resolved
Priority:
Normal
Assignee:
Start date:
11/27/2025
Due date:
% Done:

0%

Estimated time:

Description

Request for Unit of Measures changed in product.


Files

uom_changed_in_product.png (130 KB) uom_changed_in_product.png Amul Munusamy, 11/27/2025 05:12 AM
Uom_corrected_in_production.png (51.1 KB) Uom_corrected_in_production.png Amul Munusamy, 11/27/2025 05:36 AM
uom_changed_in_product.png
Uom_corrected_in_production.png
Actions #1

Updated by Amul Munusamy 16 days ago

  • Status changed from New to In Progress
Actions #2

Updated by Amul Munusamy 16 days ago

Analysis:

Menu Path: Inventory --> Products --> Products

The products’ UoM is Nos, the products are changed to Kg in the production instance.

Actions #3

Updated by Amul Munusamy 16 days ago

Uom_corrected_in_production.png

Solution:

The UoM name Nos was mistakenly changed to Kg,now corrected the UoM in Sales → Sales Configuration → Units of Measure

Communication Update:

Communicated with Amachu sir. The UoM name ‘Nos’ was changed to ‘Kg’. Now Siddharth sir corrects it in the production instance.

Actions #4

Updated by Amul Munusamy 16 days ago

  • Status changed from In Progress to Resolved
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