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Support #10

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Request for Emmess Sale order File attachements

Added by Amul Munusamy about 1 month ago. Updated about 1 month ago.

Status:
Resolved
Priority:
Normal
Assignee:
Start date:
11/11/2025
Due date:
% Done:

0%

Estimated time:

Description

In Emmess Sales Orders, after confirming the order, an error comes when attaching a file on the File Attachments page.


Files

file_attachement_steps_to_repeat.png (77 KB) file_attachement_steps_to_repeat.png Amul Munusamy, 11/11/2025 09:47 AM
file_attachement_error_11_11_25.png (203 KB) file_attachement_error_11_11_25.png Amul Munusamy, 11/11/2025 09:47 AM
before_file_attachment.png (92.3 KB) before_file_attachment.png Amul Munusamy, 11/12/2025 05:34 AM
after_file_attachment.png (102 KB) after_file_attachment.png Amul Munusamy, 11/12/2025 05:34 AM
file_attachement_steps_to_repeat.png
file_attachement_error_11_11_25.png
before_file_attachment.png
after_file_attachment.png
Actions #1

Updated by Amul Munusamy about 1 month ago

  • Subject changed from Request from emmess team to Request for Emmess Sale order File attachements
Actions #2

Updated by Amul Munusamy about 1 month ago

  • Status changed from New to In Progress

Updated by Amul Munusamy about 1 month ago

file_attachement_error_11_11_25.png
file_attachement_steps_to_repeat.png

Analysis:

Menu Path: Sales --> Orders --> Emmess Sales Orders

In Emmess Sales Orders, after confirming the order, the file is added successfully on the File Attachments page.

Updated by Amul Munusamy about 1 month ago

after_file_attachment.png
before_file_attachment.png

Communication Update:

Communicated with Mr. Sathish regarding Work Order No. 25-023. Added the file on the file attachment page and in production,it works successfully.

Before File attachment:

After File attachment:

Actions #5

Updated by Amul Munusamy about 1 month ago

  • Status changed from In Progress to Resolved
Actions

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